Last updated / Effective date: false
This Privacy Policy explains how false (operating as false) collects, uses, shares, and protects your personal data. For privacy enquiries, contact our Data Protection contact at false.
This document is a template provided for general informational purposes only and does not constitute legal advice. false should have it reviewed and adapted by qualified legal counsel for false before publication or reliance.
Information We Collect
- Account & personal data: name, contact details, and account credentials.
- KYC documents: identity documents you submit for verification, stored privately with restricted access.
- Biometric / liveness data: where you complete a liveness or face-match check, this is processed via a certified third-party identity-verification provider; we do not sell biometric data.
- Security & device data: IP address, approximate geolocation, device characteristics, and threat-intelligence signals used to protect your account.
- Cookies & usage data: as described in the Cookie Notice below.
How & Why We Use Your Data
We use personal data to provide and secure the platform, verify identity, comply with legal and regulatory obligations, prevent fraud and account takeover, process transactions, and communicate with you.
Legal Bases (GDPR)
Where GDPR applies, we rely on: performance of a contract; compliance with legal obligations; our legitimate interests (such as security and fraud prevention); and your consent (for example, for certain biometric processing and non-essential cookies).
Third-Party Processors
We share data with carefully selected processors who act on our instructions, including our certified identity-verification and liveness provider, our IP-intelligence and threat-detection providers, infrastructure and communications providers. These references can be updated as our providers change.
Data Retention
We retain personal data only as long as necessary for the purposes described here and to meet legal, regulatory, and security obligations, after which it is deleted or anonymized. Biometric data is retained for the minimum period necessary.
Security Measures
We apply technical and organizational measures including encryption, access controls, monitoring, and private storage of sensitive documents. No system is perfectly secure, but we work continuously to protect your data.
International Transfers
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers consistent with applicable law.
Your Rights
Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to processing of your data, and to data portability. To exercise these rights, contact false.
Biometric Data & Consent
Where biometric or liveness checks are used, we obtain your explicit consent, process the data through a certified provider for identity-assurance and anti-impersonation purposes, limit retention, and honour withdrawal of consent and opt-out where applicable. We do not use biometric data for advertising and we do not sell it.
Cookie Notice
We use essential cookies to operate the platform and, with your consent where required, analytics and preference cookies. You can manage cookie preferences through your browser or any in-app cookie controls.
Contact
For privacy questions or to exercise your rights, contact false at false, or write to false.